Understanding our
digital footprint policy.
At Santander Online Banking, we utilize standard web technologies to provide a stable, high-performance environment for financial information and consumer auto financing resources. This document details how we handle data packets.
Policy fresh as of
March 27, 2026
What are cookie files?
Cookie files are small text identifiers that are stored on your device—computer, smartphone, or tablet—when you visit websites like santanderbank.co.com. These files act as a memory for the browser, allowing the site to recognize your visit, remember your preferences, and ensure that the interactive elements of our online banking portal function as intended.
Without these technologies, every page you load would treat you as a completely new visitor, making it impossible to maintain secure sessions or provide the personalized information relevant to Santander consumer USA auto financing and consumer banking products.
How we deploy these technologies
System Integrity
Essential for session management and preventing fraudulent activities during your login period at Santander Online Banking.
Functional Optimization
Storing your language preferences and local branch locations so you don't have to re-enter them on every visit.
Classifications of Cookies
We categorize our data-collection tools into three distinct tiers based on their role in the banking experience.
Strictly Necessary
Vital for operation - Cannot be disabled
These are essential for the website to function. They allow you to navigate the site and use its features, such as accessing secure areas, processing auto loan applications, and managing your online banking dashboard.
Performance & Analytics
Improvement-focused - Anonymized data
These help us understand how visitors interact with our content by providing information about the areas visited, the time spent on the site, and any issues encountered, such as error messages.
Preference Tracking
Personalization - Site-specific memory
Cookies that allow the site to remember choices you make (such as your username or the region you are in) and provide enhanced, more personal features.
Governance of your information
Most web browsers allow you to control cookie files through their settings. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, please be aware that if you do not accept cookies, you may not be able to use some portions of our Service, particularly the interactive portals within Santander online banking.
- Browser Settings: Accessible via Options or Preferences menus in Chrome, Firefox, Safari, and Edge.
- Mobile Controls: Reset advertising identifiers in your iOS or Android privacy settings.
Remaining Questions?
If you require further clarification on our cookie deployment or how it integrates with our overall privacy framework, our regulatory team is available during standard business hours.
Corporate Office
123 Main Street, Suite 400
New York, NY 10001, USA
Direct Contact
+1-212-550-1401
info@santanderbank.co.com
